Governments/Corporations no longer provide acceptable customer service to their citizens/patrons. So I spend some of my time trying to 'shame' Governments/Corporations back into providing 'customer service' at an acceptable level.
As a result, I tend to BLOG occasionally or constantly. Sometimes I create content just for this purpose. Like the "Lazerzap's Surveys" webpage. Click here for the "Lazerzap's Surveys" webpage.