Telstra BigPond

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What is a BigPond?

Bigpond is the Internet division of Telstra Corporation.

Dedicated ip range?

I contacted Telstra BigPond the other night to try and find out information about how I would go about applying the ip number from the range I own to my current internet connection.

(Sigh.. Yes I get dialup from them.. Hopefully.. Not for much longer..)

Too Hard to Answer

That was too hard to answer. So I guess businesses in Australia must go through other isp’s because the Telstra BigPond representative I spoke to had no idea at all.

Try the Telstra.com Website

I was pointed towards their website http://www.telstra.com/hosting/ as being the answer to my question. (it of course was not..) The information customers seek is hidden between endless sales options on nearly every page. (If you dont get a 404 error.. Try searching for hosting..)

Waste my Time? - Why bother!!

So.. Time to try another ISP for service I think. Telstra have completely lost their direction. The customer is no longer important to them.

Remember ISDN?

ISDN was an option for remote internet users who required more bandwidth than dialup could offer. ISDN offered double the capacity of dialup. (Because it used 2 phone lines..) ISDN like DSL allowed the customer to take or make phone calls while still remaining connected to the internet. Unfortunately ISDN was withdrawn by Telstra. I think, to force their existing customers to migrate to their new, propriety, Next G, (3G on Telstra frequency) Wireless network.

2G/3G/Next G

Next G and 3G are pretty well the same technology. However, Telstra chose to operate their “Next G” on a different frequency from 3G.

This forced existing 2G/3G owners to buy new Next G equipment.

I really do wonder at how Telstra chose to “adjust” their “Next G” so as to render it incompatible with existing 3G systems.

No-one fixes it!

I really do wonder why the Australian public havn’t forced the Government to police the Communications carriers.

Wasn't ISDN cheap? no..

For $94 connected at 128 kbps on ISDN a user could transfer aproximately 30 GB of data per month.

Compared to the $109.95 Wireless offering that allows up to 3GB of data transfer. Many users will run over their 3GB quota and cost themselves a lot of extra dollars. Telstra offer no shaped plans for Wireless. (0.15 per megabyte when you exceed 3GB limit)

Vote! Vote! Vote!

Vote Link: Should Telstra dismantle ISDN?

Vote Link: Do Telstra Wireless Internet plans offer good value for money?

Vote Link: Do Rural Internet users get a good deal with Telstra Wireless Internet?

Vote Link: Who do you think signs up for Telstra BigPond?

Vote Link: Why do you think anyone would sign up for Telstra BigPond?

Vote Link: How long do you think a sensible person would people stay with Telstra BigPond?

Vote Link: Who would be a better replacement for Telstra BigPond?